Does Monsoon do free returns (by post)?

7 replies

EldonAve · 01/03/2009 08:47

Info on website is unclear
www.monsoon.co.uk/page/returns?

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Original poster

EldonAve · 01/03/2009 13:08

bump

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SoupDragon · 01/03/2009 13:10

Right at the bottom it says "Postage is payable by the customer for Republic of Ireland postal returns." which implies that elsewhere it is free.

Original poster

EldonAve · 01/03/2009 13:49

hmm not happy to order based on implication only
just wondered if anyone had used them

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SoupDragon · 01/03/2009 20:14

Use the contact us link and ask them??

Original poster

EldonAve · 01/03/2009 20:57

Thanks, I've done that
They should reply within 3 days

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BusyBeeWithThree · 02/03/2009 12:45

You can return the on-line purchases in the store by the way.

Original poster

EldonAve · 02/03/2009 13:27

Thanks, yeah I saw that

They have replied saying postal returns are free

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Flip