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ANOTHER Boden question.......this time about returns

6 replies

ElectraInExcelsis · 20/12/2008 20:12

Help please. On the T&C on the order form I have it says you can return stuff for a full refund up to 3 months from receipt but on their website it now says 7 days (and otherwise credit note)....

Anyone know why it doesn't say the same everywhere?

OP posts:
JackieNo · 20/12/2008 20:17

Maybe it's different for sale stuff? Not sure, tbh. I thought it was 3 months too.

27 · 20/12/2008 20:18

I think it is 7 days for sale stuff, 3 months otherwise.

I was a bit about it too. Its not easy to get it back within 7 days at this time of year.

ElectraInExcelsis · 20/12/2008 20:22

Thanks Ah, that would make sense...

But what if you bought the item when it was not in the sale, and it now is?

OP posts:
ElectraInExcelsis · 20/12/2008 22:54

bump

OP posts:
honestfriend · 20/12/2008 23:04

You have still got 3 months from when you bought a non-sale item, even if it is in the sale now- I phoned to check that out.

ElectraInExcelsis · 20/12/2008 23:07

Thanks very much honest friend - good to know

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