I don't do this very often, but I have just ordered some clothes from Uniqlo online and wanted to say they were fabulous. Clothes came after 3 days, didn't need to sign for them so no need to be in. I returned 2 items and just had an email to acknowledge return and let me know I can expect my refund. I am so impressed with their efficiency and speed, and for those who have not discovered it yet the clothes (mainly basics) are very good quality and hardwearing. DH bought 2 shirts in there that are still going strong 6 years later!!!!! And I think their jeans are the best fit on the high street. Cannot recommend them enough. (Don't work there honestly!)