The thing is, M & S seem to be chasing a younger demographic, and younger people have been brought up with plastic clothes as a norm. They are slowly shedding ageing customers to focus on providing a shoddy offering to a younger customer. That isn’t me denigrating younger people, I am sure they would prefer a better quality of clothes, but the majority of the High Street (and brands that are even more expensive than that) has been producing really shite clothes for years now and that is all they have known. We are being fobbed off. If you were born at a time when the High Street did produce good quality clothes, you feel the loss now.
Incidentally I saw a headline that John Lewis had experienced really bad sales recently, didn’t read beyond that headline, but that made me think that they will dumb down their offer soon to keep up.
I was a regular spender in M & S but have not bought anything for over a year from there other than food and some trainer socks. I even get knickers and bras elsewhere now.
We are reaping the results of years when buying a lot of stuff was encouraged. So prices declined so people could buy loads. I know not everybody did, but enough did to make a difference. But now all clothing brands have jumped on the low quality bandwagon, exacerbated by the arrival of the likes of Shein and Temu.
I don’t shop much now, sometimes if I am out and about and see an independent shop I will get one thing if I absolutely think it will fit in with what I have/or too good to pass up.