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Is anyone buying more clothes in person rather than online?

185 replies

IffWhite · 04/08/2026 21:38

I bought 3 dresses this year.

2 in store that caught my eye and i now love - from m&s and a department store. Both under £50.

I tried on many others that didnt work.

1 from online - almost £300 and it is just ok.

I have gradually cut down and down on online shopping because so much just disappoints on quality or simply doesnt suit me.

Anyone else upping their in person pu4chases?

OP posts:
northshore · 10/08/2026 16:52

I used to buy a lot from Asos but now they’ve started charging for returns I’m losing interest.

studiopolish324r · 10/08/2026 17:20

Online Returns often go straight to the rubbish dump ie LANDFILL. I worked in a clothing company that did this. Not the seller's fault really, often people have ruined the packaging and it can't be sold again in that state. So in the bin it goes, just because someone ordered 2 to get the right size.

So off to the shops I go! I also think it's important to keep stores open.

https://www.bbcearth.com/news/your-brand-new-returns-end-up-in-landfill

studiopolish324r · 10/08/2026 17:24

northshore · 10/08/2026 16:52

I used to buy a lot from Asos but now they’ve started charging for returns I’m losing interest.

They probably have to throw it away, so it makes sense to charge for them.

IffWhite · 10/08/2026 18:38

studiopolish324r · 10/08/2026 17:20

Online Returns often go straight to the rubbish dump ie LANDFILL. I worked in a clothing company that did this. Not the seller's fault really, often people have ruined the packaging and it can't be sold again in that state. So in the bin it goes, just because someone ordered 2 to get the right size.

So off to the shops I go! I also think it's important to keep stores open.

https://www.bbcearth.com/news/your-brand-new-returns-end-up-in-landfill

Edited

Not all, I have signed up to wait lists for items before, and if they get a return, they send it back out.
Not all places. As some are so cheap it's not worth it to them.

OP posts:
SquirrelGG · 10/08/2026 21:45

studiopolish324r · 10/08/2026 17:20

Online Returns often go straight to the rubbish dump ie LANDFILL. I worked in a clothing company that did this. Not the seller's fault really, often people have ruined the packaging and it can't be sold again in that state. So in the bin it goes, just because someone ordered 2 to get the right size.

So off to the shops I go! I also think it's important to keep stores open.

https://www.bbcearth.com/news/your-brand-new-returns-end-up-in-landfill

Edited

I buy most of my online stuff from actual stores, they most certainly don't send the returns to landfill! Buying online doesn't necessarily mean buying from a warehouse.

IffWhite · 12/08/2026 08:38

SeriousCandles · 08/08/2026 07:01

I have easy access to lots of shops in Oxford St, Covent Garden, Marylebone etc. But I still prefer online as there is much more stock and choice. I also like to see how clothes go with my accessories, esp shoes. Easy to return where I live, as lots of places within walking distance to post stuff. I like shopping in person but it’s a world away these days from my exciting trips to Topshop Oxford Circus in the 90s 😔

I loved that shop!

The m and s was the massive one on Oxford st - after a long mooch in selfridges where i found nothing.

It can be time consuming i admit, but so is online now places like John lewis habe 2500 dresses to choose from instead of, say, 100 nicely chosen ones.

OP posts:
SeditiousPam · 12/08/2026 09:59

I’ve just taken delivery of two things and am awaiting another today - and none of them come from sources with actual shop fronts.

My heavily researched ‘final sale only’ raincoat (how my AI correspondent has laughed at me … ) fits exactly as anticipated.

Cycle short length yoga leggings are perfect - from a brand I’ve bought swimwear from previously.

Some linen trousers are coming from a brand I’ve never bought from before. They ‘don’t do sales’ (there’s no sale apparent on their website) but there was a huge discount available via their mailing list.

I simply wouldn’t have access to any of these things if I only used physical stores - whether in Thurso or Mayfair, and I can’t imagine going back to pre-internet shopping.

WhatToWearMilan · 12/08/2026 10:41

@SeditiousPam i find AI very helpful for tracking down items at the best price!

SeditiousPam · 13/08/2026 20:01

It can be. As long as you make it clear you want that exact item and not something else with a similar name, or a couple of features in common.

But going back to online shopping - I’ve received slightly outstanding service recently from a few online retailers. People measuring garments for me, offering to hold them while I get advice on said measurements, agreeing to exchange for a different size without the usual rigmarole … These aren’t big name designer brands - their prices are comparable with some of the more expensive High St brands often recommended here. I’ve been mightily impressed.

(And now need to stop all shopping until at least the new year. 😅)

Fizbosshoes · 13/08/2026 20:05

Im v petite in height. (Less than 5ft) Clothes shopping is a nightmare however I do it.
But i prefer in person shopping.
My latest purchases have been some linen balloon trousers from petite next (i feel sure they would be too short for "regular petite" women!) And - Im unreasonably excited about this - a jumpsuit that fits! From a charity shop.

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