I have one bad experience after nother after my normal hairdresser couldn't fit me in. Today, i visited a hairdresser who turned out couldn't speak good English. When I went for patch test she has been lost her voice. I showed her photo's and wanted blonde hi lights blended with my natural colour and to cover Grey's. I have come away with darker hair and ashy blonde which looks purple! I actually kind of like the dark, but it wasn't what I asked for and probably too dark for time of year and grey regrowth. I think she put on a toner and said something about it being dark and semi permanent. When she dried it she said it was more violet but would also wash out. I think she said my hair was porous. I could cry. I followed her FB and her work looked really good and she wasn't cheap!