I ordered a whole new outfit for an event on the 14th. I placed the order on the 4th. Didn't get any delivery updates, so checked yesterday (7th). It said tracking unavailable, but order will be delivered as expected.
I have Next Unlimited, so that part was already a lie - it's supposed to be 24 hours. It's just changed to delivery planned for the 19th! It still says tracking unavailable and will be delivered as planned. Certainly not as planned by me.
I've cancelled it. I ought to feel calmer about this - I have other clothes, and shouldn't be spending on new ones. I wanted them because I feel a bit nervous about the event, and being all box-fresh would help my confidence.
I'll get over it, but decided to post in case any other disappointed Next customers would like to vent! Also, be wary if shopping there for things you need soon 😡