I have placed two orders with Uniqlo in the past month and each time I have been texted and emailed a 4 digit PIN code to give to the DPD driver on delivery. The first delivery I wasn’t at home so they redelivered when I was in and I got my parcel fine. The second time I again wasn’t in as I was at work. This time they returned my parcel to Uniqlo for a refund. I’m now reluctant to reorder in case I’m not at home again as each time I order I’m paying a delivery fee. My garden is private and I get loads of online shopping delivered to my designated safe place but I can’t do this with Uniqlo as I need to give the driver the 4 digit number.
Has anyone got round this? I’m waiting on Uniqlo live chat so thought I’d ask here too while I’m waiting.