Desperately, desperately need a decent rinse-off eye make-up remover.
I used a Camomile one from the Body Shop for years - bought it again last time despite the fact that a) the packaging had changed and, b) it is now specifically for waterproof mascara.....but I'm really not getting on with it (perhaps because I don't wear waterproof mascara. But even if I did, I reckon it'd be sh*t anyway.)
I've got quite sensitive skin and don't like using cotton wool on my face, so it really does have to be rinse-off.
TIA x