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Argh my Dyson hair dryer just died

9 replies

Fuckitydoodah · 09/04/2023 10:40

And it's only just out of warranty. Bloody typical. It was a 40th birthday treat to myself. I expected more than a couple of years out of it. I'm not impressed.

Has anyone sent hair care items to Dyson to be repaired?

OP posts:
trevthecat · 09/04/2023 10:45

How far out of warranty? Dyson fixed my airwrap 3m out of warranty

pompei8309 · 09/04/2023 10:48

What do you mean died? mine used to cut out when the filter was dirty and come back on after cleaning, have mine for few good years , works as day one.
Did you register it on their website? they’re good at fixing things

Fuckitydoodah · 09/04/2023 10:56

I bought it earlier than I remembered. It's about 3.5 months out of warranty.

I've been looking online and I'm hoping if I clean the filter and leave it a while it might be OK. Although, I'm quite good at cleaning it regularly. Fingers crossed. I cannot afford to buy another. It was a one off big purchase as a treat to myself.

OP posts:
EvelynBeatrice · 09/04/2023 12:44

Their customer service is superb. Best speak to them and see what they say. My daughter's one had a tiny crack in the filter and she was sent a replacement immediately and free. A friend called and got advice on a repair with another issue.

Softoprider · 09/04/2023 12:45

It could be the wiring. My partner fixed mine but he had to buy a special screwdriver online

custardbear · 09/04/2023 13:02

OMG don't they cost a fortune? ! I'd be onto them that's dreadful!

HarrietSchulenberg · 09/04/2023 13:05

Clean the filters and check the fuse in the plug.

CrystalMaisie · 09/04/2023 13:44

Ring them and ask. Worst case, you can send it to them and they will send you a reconditioned one for £99 (or that was the price last time I phoned them).

Fuckitydoodah · 09/04/2023 14:10

So, I left it for an hour and then I've cleaned the filter as per their YouTube video - microfibre cloth and a toothbrush, and it's working again. Hallelujah.

I feel a bit of a wally for getting so worked up about it. It's just I know I couldn't afford a replacement at the moment and my hair is definitely nicer when dried with the dyson. Appreciate that this is totally a first world problem.

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