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Style & Beauty

Bloody Karen Millen returns portal not working?!!

9 replies

Snowwhite83 · 25/01/2023 12:44

Hi title explains it all really. Whenever I try and put my correct email and order number into the retrurns portal to start a return I get a stupid error message. Anyone else had this? Emailed KM but says can take 72 hours for them to reply :-(

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Snowwhite83 · 25/01/2023 12:44

Should have said its for an online order so cannot return to store. Thanks.

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lindyloo57 · 25/01/2023 16:04

I have the same problem today with a wallis return

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Rina66 · 25/01/2023 16:15

Zara was playing up too

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IsThisNameTaken · 25/01/2023 16:23

And White Stuff!

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CeeceeBloomingdale · 25/01/2023 16:29

Also Debenhams

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lindyloo57 · 25/01/2023 17:21

I've just received my return code from wallis so hopefully it's sorted

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doadeer · 25/01/2023 17:22

A lot of them use the same returns portal software. It's probably an issue with them. Will work tomorrow.

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Snowwhite83 · 25/01/2023 17:37

Oh thank you! I feel like I've been going mad!
Will try tomorrowxxx

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Rina66 · 25/01/2023 17:42

I got through to the Zara WhatsApp and they emailed me a QR code for the post office

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