Vinted can't complete payment for purchase

[Branster]

Has anyone else had problems paying for purchases on Vinted please?

I have been trying to purchase 2 separate items from Vinted today.

I used the site only twice before without any issues. Probably about 6 months ago.

To complete the purchase I need to make a card payment (no other payment options and I never sold anything so no available funds to use from my Vinted account).

I tried paying using the App and the website version of the platform. Several times. Payment declined. I spoke to my bank who confirmed there is nothing wrong with my card but Vinted have not updated their anti fraud financial information with the bank with an up to date form therefore the bank cannot allow card payments through this site. It is something online sellers need to do (shops or anything that takes card payment online). Something to do with fraud, it is a standard requirement where the responsibility lies with the online platform owner. I imagine it's something done on a regular basis.

I contacted Vinted via an online form, explained everything and they said they understand but because the issue has not been flagged up at their end there is nothing they can do. I told them I am convinced many other buyers would be facing the same problem.

So that's that!
I'm not on any social media so can't try Twitter or Instagram to see if it gets them going.

I don't have cards with any other banks in case this is bank specific so can't try any other way. And I want to complete the transaction through Vinted not circumvent the system directly with the sellers.

I found, by complete chance, a really really beautiful wool dress. Gorgeous, great quality and a bargain. So not life and death situation. And I can't quite believe I've invested so much time in this today! It has become a personal battle of sorts now. 😁

But am I the only one with this problem?
Has this ever happened to anyone else and what was the resolution?

My problem was not the same. i sold an £80 dress for £40 . The buyer recieved it . I never got the money. I had put in on a wrong digit on my card number . I changed it quickly. Bank said never recieved any money . Vinted said they would have sent it. .took months and months of sending copies of bank statements which vinted asked for . Said not good enough . I sold another dress a year later for £15 . That I did received .
There was fraud in their team im sure . Not used them again . The original dress was worn once and 3 months old.🙁

Had same issue a few weeks ago - I had to change payment card method as their help chat was next to useless. Pity, as I think the actual items, at the moment, are so much better and easier to browse than eBay.

Thought I would bump an old thread just to make the point that years later, now 2025, this problem is still occurring. I cannot use my Lloyds debit card on Vinted, and in the past I have had to borrow my husband's mastercard, as it is the only card we have that works. Something clearly wrong at Vinted.