Are you going to stop buying from shops that get a low rating?
Almost everywhere I buy from comes out badly ( (Whistles, Jigsaw, Hush, Mint Velvet....)
I know I can buy second hand and do sometimes but generally I want to buy new. I can turn my attention to M and S and already go to H and M and Cos but now I want to stop the others.
What are you doing? Turning a blind eye? Changing to use new shops?