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Can I return clothes purchased in store to Next Home?

7 replies

MarcelineMissouri · 29/12/2020 18:18

I bought a few bits in the next sale today and want to return some of them (I can’t wait for changing rooms to be back open!!) can I return them to a Next Home store? I’ve returned things I’ve bought online before but am unclear if I can do the same with in store purchases.

Thank you!

OP posts:
TheSilentStars · 29/12/2020 18:29

Doubt it. I know you can't return clothes bought online at Next to their stores.

Girlintheframe · 29/12/2020 18:37

I returned on line clothes today. You couldn't access the shop but my local store had a 'counter' set up at the door.
One of the people in the queue tried to return something she had bought but was turned away.
As far as I can tell you could only pick up and return on line orders.

Whatsnewpussyhat · 29/12/2020 18:38

You CAN return clothes bought online to the stores.
Not sure about a home store though.
Ring the store or do live chat on the website and ask.

Whatsnewpussyhat · 29/12/2020 18:42

As far as I can tell you could only pick up and return on line orders

Shop in higher covid tiers will most likely have and extended returns policy. No tills on to process the refunds.

MarcelineMissouri · 29/12/2020 18:47

@TheSilentStars

Doubt it. I know you can't return clothes bought online at Next to their stores.
Yes you can? I have bought things online and returned to store.
OP posts:
MarcelineMissouri · 29/12/2020 19:07

This is what I found online but it seems related to when everything closed back in March.... having said that I guess it’s in their interests to maintain it as a system?!

Can I return clothes purchased in store to Next Home?
OP posts:
MarcelineMissouri · 01/01/2021 12:51

Just in case anyone comes across this thread wondering the same thing I can confirm that you CAN return clothes bought in store to a Next Home store!

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