Only been to this hairdressers once before. I booked using their online system last time. At end of booking process, it said please wait for confirmation. Next day I got a confirmation email.
Today I used online booking system. Booked for 9.30am tomo. Same thing, at end of process said wait for final confirmation. Haven't heard anything. Salon closed at 9pm. Rang three times before then, and once after. No-one answered.
It will take me over an hour to get there (central London) and they don't open til 9.30am, so ringing in morning not a possibility.
Fyi - the 9.30 am slot with this stylist no longer showing as bookable. More info: I really, really like this stylist.