Boots (Chemist) why are they so useless with testers?

[PollyPerky]

I rarely if ever buy 'drug store' make up but now and then have a look. No matter which Boots I am in- my local medium sized one or a big one in a city- there are rarely the full range of testers. Today I looked at Rimmel, NYX, Soap & Glory, and Natural Collection, before giving up. The rays of testers for eye shadow, blusher, lippy and foundation were all empty or almost empty.

Who is supposed to sort these in stores? Merchandisers, store staff or who? And why are they not there - do people pinch them?

TBH this is why I give up on Boots because I get so tired of looking for a tester, and a tissue to wipe the stuff off, or a mirror, that I just head for Bobbi Brown, pay £20 -odd for a lippy and have done with it!

The only 'reasonable' counter in Boots is No 7 because they have a dedicated asst on it, but their colours don't suit me,