I returned two parcels at the beginning of the month. One was credited a few days later but the other still has not. However, I've gone and lost the bloody receipt! 🙀😫
It was for almost £300 worth of Miss Selfridge clothes, all of which I returned as what looks good on a fashion blogger didn't look so good on me!
I've contacted Hermes and they were no help. Miss Selfridge appear to have virtually nil customer service options. I finally got hold of somebody on Facebook but they just said wait 28 days. I just don't think I've ever had a shop return take that long before? I fear the Parcel is lost.
Has this happened to anybody before, and what happened? I'm think Hermes must have a record on their system of a Miss Selfridge Parcel having been scanned in at my local corner shop?! I can't imagine they got many on that particular day.