I approached the counter of a makeup brand today. I only wanted to look at the lipstick colours but they were blocked off by a sales assistant who completely ignored my friend and I. Eventually I just said "Excuse me, can I just look at the lipsticks please?" No smile, no reply, no offer of help, just a very obvious sneer, dirty look and a move off to the other side of the counter where she continued to chat about herself / social life to her colleague.
I bought nothing and am tempted not to bother my arse purchasing this brand again.
A girl in the House of Fraser on another makeup counter told me she feels intimidated by them and said she wouldn't go near them unless she really needed something.
Most sales assistants are lovely but this one brand's group of representatives have a couple of complete cows working for them who (unless they are amazing make up artists) really have no place dealing with the public.