Me too - been zapping away for months with no discernible reduction in hair. Also pale and dark haired and using maximum zappage.
I have the facial attachment one, but I started waxing again once I realised it didn't work.
Really hate that you have to keep shaving while using it because it doesn't work - seems to defeat the purpose. Massive waste of an eye watering amount of cash!
Double Boots points were nice though 