Neon stuff. Bleee. Can I return this?

[SophiePendragon]

I ordered as a big treat an Orla Kiely bag in a sale. It had loads off and looked beautiful on the picture.

It's turned up and it is NEON PINK.

It will be quite expensive to return and I'm really pissed off.

Has anyone else had this happen - it's truly nothing like the lovely elegant salmon pink on the website (even on Orla Kiely's own website) which makes me furious as it is just hideous IRL.

Colour as advertised and colour as in actual fact (not my nails!)

Should I push for a free return label? I think it's totally inaccurate and has probably been altered (at source) to look nicer so people would buy it.

It's Ok - thanks all the same - they've agreed to go halves on the postage, I've sent it (and it was what I thought from the online calc) and emailed them the receipt.

I think it is very good of them and probably fair, they are also going to speak to their supplier about the colour as it doesn't seem right to them either.

It's not a huge shop and I don't want them to fork out because of an issue like this, also I doubt I'd get anywhere with trades descriptions as it is still pink - just a different pink! If I even wanted to go that route, which I don't.

Next time I shan't assume anythign unless there are free returns or at least UK returns...lesson learned.

It's a shame as I thought anything pretty much by Orla Kiely would be beautiful. It seems she had a weird moment when she designed this one