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SOOOOO ANNOYED... brand new top shrunk!!!

3 replies

01kiwicath · 14/11/2006 20:11

I just got a beautiful new mernino black top from paris and followed the wash care instructions exactly but it has shrunk, I am so annoyed, only wore it once

What would you do....?
I want to ask the store about it, since I have absolutely done as the label said!

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StayAtHomeMummy · 14/11/2006 21:30

I think that as long as you followed the washing instructions on the label, you should have every right to a refund - it's not your fault!

If you want official advice try Consumer Direct - www.consumerdirect.gov.uk, 08454 040506.

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01kiwicath · 15/11/2006 21:07

Thank you...thats what I was thinking too, just needed a second opinion.

Cheers

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fizzbuzz · 15/11/2006 21:45

Not performing as expected means you are entitled to a refund. This should apply even in Paris, as lots of laws have come through lately from EU. Know lots about this for very sad reasons.....