but the one I use now is a family friend. She cuts it all right, but is frankly not very good at highlights, last time they came out very 'lumpy'. She and her sister run the salon, and they don't seem to be keeping up with new techniques etc. A decent magazine and cup of coffee would be nice too, they don't bother with such things where I go now.
But what do I say next time I bump into the friend?
Also, what will I pay for highlights if I go to a city centre salon in the midlands. The friend is pretty cheap £11 for a cut and blow, £22 for highlights and blow.