Grrr if offer says free returns shouldnt late items be included?

[sparklingsky]

Mr Boden your customer service is excellent. But this needs adjusting. If two items get delivered two weeks after the rest - shouldnt they have a free return label too? I returned the first lot to put two hundred quid back on my card. Assumed I'd be able to just send back the other stuff!

Phone them up and ask for another label.

Yes - but ranting here feels better, as they are so lovely at Boden Towers I want to move there and it didn't occur to me that they'd send me another