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Clarks girl's shoes- strap broken after one month!

3 replies

sarimillie · 29/02/2012 18:55

Can't believe one of the straps on the shoes I bought my daughter at the end of January has come away already! They were bought from an independent shop that carries a range of different brands.

Has anyone had this happen to them, and does anyone know what luck I am likely to have in asking for a replacement pair?

OP posts:
smalltown · 29/02/2012 18:56

This reply has been deleted

Message withdrawn at poster's request.

millymae · 29/02/2012 19:32

Take them back with the receipt - they should be replaced without question. If the independent shop you bought from them is unwilling to do anything contact Clarks via their web-site .

sarimillie · 29/02/2012 19:44

Thanks - glad to hear you both think something can be done!

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