have you used beautybay.com?

[smilesandsun]

Hi,

Looking for some products and this site has some of them much cheaper than I can find other places. Just wanted to know if anyone has used the site and were the products as expected?

Thx

Hi smileandsun I know this is a really old thread but has anyone used beautybay.com recently?

Fab price for the parlux 385 hairdryer I'm lusting over but really really negative feedback on their FB page re: slow / no delivery.

Just wondering is this a blip or should I just avoid altogether?

Thanks

I've used them a few times. I only ever use them now though if their price is A LOT cheaper than elsewhere and I'm willing to wait for delivery.
I often upgrade to their premium delivery that costs about an extra £1.50 I think and you also get a free sample with it. They say it means your order will leave the warehouse a couple of days before standard delivery but I've still always had to wait nearly 2 weeks for items to turn up. They certainly not speedy when it comes to delivery!
I'm not sure I would risk buying an expensive item from them to be honest.

I use beautybay, I once had an issue that the product had leaked on arrival. Called them, no questions asked had a replacement next day. Recommend them highly. DO NOT recommend John & Ginger though!

Hmm I had a bad experience where they managed to send me the wrong product twice.

Was very unimpressed with their customer service - poor apology and no haste in actually sending me the right product. So I cancelled in the second case and got a refund.

I'm normally quite generous, and give companies a chance to make it up to me. But they were so unhelpful and didn't try to make any more amends the second time (some money off and I might have stuck with them!). It really messed me over as it was for a gift, and I had to trek to the Post Office twice!

I've used them recently and no complaints about the service - delivered what they said they would on time and in good condition. I'd be happy to use them again.

Oh, the product also had very good discount on it.

I've always found BB very good.

I got my parlux from then and have ordered lots of other items, never had a problem with them.