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House of Fraser have lost my wedding dress!

40 replies

reikizen · 25/10/2010 15:16

Bloody hell. the dress I ordered online to wear at my wedding has got lost in the post! By any strange chance does anyone have dress in a size 16 (or a 14 at a push) that they don't want/need? (Long shot emoticon)

OP posts:
anonymousbrainsnatcher · 25/10/2010 15:17

Christ, when is your wedding?

The link doesn't work BTW.......

reikizen · 25/10/2010 15:18

oh sod, try againwww.houseoffraser.co.uk/Biba+Silk+chiffon+ruffle+dress/139546246,default,pd.html

OP posts:
reikizen · 25/10/2010 15:18

December. I am not an emotional person but I do feel like crying. Sad

OP posts:
jumpingjackhash · 25/10/2010 15:20

So Angry for you!

When did you order it/was it meant to arrive? Do you have time to go to HofF and pick one up (as an 'exchange' for the one missing in the post)?

jumpingjackhash · 25/10/2010 15:21

X-post!

December?! That's ages away, can't they just send another out?

asouthwoldmummy · 25/10/2010 15:21

Sorry i can't be of any help but would an un-MN hug make you feel any better?

TotorosOcarina · 25/10/2010 15:23

Maybe its fate and you should choose another?

Cause thats more 'Oct 31st' than wedding.

jumpingjackhash · 25/10/2010 15:25

I do love the dress (although agree with toto is't not typically 'wedding').

They must have plenty of these in stock so I think you're stressing over not a lot here. Just call them and get them to give you your money back or send another. it is only October.

said · 25/10/2010 15:25

Nice dress though

TotorosOcarina · 25/10/2010 15:26

They have it in stock though Confused

can't they just send another?

TotorosOcarina · 25/10/2010 15:27

oh sorry they don't

anonymousbrainsnatcher · 25/10/2010 15:27

Oh, crikey, I thought you were going to say this weekend or something!!!

They will have another one, the courier/mail will have to compensate them for the loss (not your concern anyway) and they will send another one...

MmeBodyInTheBasement · 25/10/2010 15:28

Why can they not send you another?

Lovely dress, even if it is not a typical bridal gown.

Lulumaam · 25/10/2010 15:28

oh bummer ! I am sure they will be able to get another one for you in time.. it's lovely Smile

reikizen · 25/10/2010 15:33

No, they don't have any in my size! They only have 8&10 left. I think that may be a bit ambitious weight loss wise Wink

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nickytwotimes · 25/10/2010 15:35

Lovely frock.

Ebay?

TotorosOcarina · 25/10/2010 15:35

have they said what will happen? refunds etc?

jumpingjackhash · 25/10/2010 15:36

Sorry about that reikizen. Sometimes they have limited online stock and more in the stores though, I take it you've tried calling a couple?

You never know, it might still turn up in the post (was it registered delivery or anything?).

anonymousbrainsnatcher · 25/10/2010 15:38

It is gorgeous by the way.

How was it sent? What happened to the tracking? If it hasn't been "missing" long it might turn up - put on wrong van/delivery circuit etc.....

Oh good luck, and yes, try Ebay.... Scour google and stockists!!!

DiggeryGravery · 25/10/2010 15:42

You're getting married in BLACK????

GingerCursedEeeee · 25/10/2010 15:49

Try contacting Biba direct - worth a shot - good luck

reikizen · 25/10/2010 15:50

Thanks jumpingjack I will try that. Ha Ha Diggery & Totoros, who would have thought MN was such a traditional place! I am more October 31st than weddingy as a person in fact! And thanks asouthwoldmummy for the hug. I am feeling better now, worse things happen at sea and all that but I hate clothes shopping and I thought I had cracked it!

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booooooooooyhoo · 25/10/2010 15:55

i think it's a lovely dress. why the hell would you get dressed in white just because other people do? i hope you get sorted out and are able to look back on this and laugh in years to come.

lucy101 · 25/10/2010 15:59

I bet if you contact Biba directly they will help you - good PR for them!

ShowOfBloodyStumps · 25/10/2010 16:02

People only get married in white because traditionally it showed that you could afford such an impractically coloured fabric. Well you can afford to shop in HoF. Same thing really innit? Grin

I LOVE that dress btw. Have HoF tried to source one from another shop? I can check our local one tomorrow if you like.