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M and S seem impossible to order from,what am I doing wrong?

8 replies

MilaMae · 13/10/2010 15:23

I bought all the kids uniform online but trying to order some kids clothes and the drop down bar for sizes won't appear. I've tried in vane to click on the colour 1st but nothing.

Have tried lots of different items so it can't be a stock issue-it must be me.

What am I doing wrong??

TIA

OP posts:
Littlepumpkinpie · 13/10/2010 16:22

This happens to me all the time on thier website. There was me thinking the same as you no Idea why I cannot get those drop down boxes to drop.Watching this tread to see if anyone can shed light on our problem xxx

MilaMae · 13/10/2010 21:16

Looks likes it just us then.

It must be something blindingly obvious.

OP posts:
everythingiseverything · 13/10/2010 23:35

This reply has been deleted

Message withdrawn at poster's request.

nemofish · 13/10/2010 23:57

You just need to click on one of the colour swatches first to pick your colour, then you can do size and quantity.

purplepeony · 14/10/2010 07:33

If you click on a colour andnothinghappens it means it is not available.
(Out of stock)

Their website is crap and so is their stock supply- anything nice sells out in days and is never replaced. (Thinking nice undies etc especially.)

MilaMae · 14/10/2010 12:16

God so everything I want is out of stock(have been madly clicking on colour swatches)Confused.

See what you mean about it being crap.

At least I know it's not me.

Thanks

OP posts:
Frrrrightattendant · 14/10/2010 12:31

What you are doing wrong, daaarling, is trying to order from M&S!! Smile

Honestly,. they will be out of stock within minutes even if they're not now - you'll wait approximately 6 weeks for the things to come back in, at which point they will send them to the wrong address, with NO TRACKING, and you will be able to do nothing whatsoever about it.

Alternatively, you will cancel your order on being informed it's out of stock (this may take up to a week, for the email to arrive) and order the things elsewhere. You will then receive delivery of the order 2 weeks later, and have to keep it in pristine condition until it is collected another week after that, whereupon it will be redelivered to you four times before you finally snap and phone Head Office and get no apology at all.

HTH Wink

going · 14/10/2010 12:33

I always have trouble ordering from the M&S website so walk 10 mins to my nearest and let them order t for me, also no postage for order in to store.

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