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Anyone order anything from la redoute about the middle of August and still waiting for delivery?

3 replies

Fimbo · 29/09/2010 14:16

I did and forgot about it until another offer appeared through the letterbox today.

The dress I wanted was out of stock when I ordered and was supposed to be due in on 3rd Sept. I only ordered it because they had sent me a 50% discount code.

I phoned their customer services today, to be told that they had had a major IT problem with orders in August and a lot of them hadn't actually gone through the system! But she managed to see what I had ordered funnily enough! They have re-ordered it and its due in a week as it is out of stock (again!). But they have knocked the p & p off.

Will wait with baited breathe.

If anyone else has ordered and not received, phone them and see what happens....

OP posts:
Sidge · 29/09/2010 14:19

I'm not surprised TBH.

I ordered from Vertbaudet and La Redoute years ago - never again. By the time my DDs clothes arrived she had grown out of them...

They never have anything in stock, if they do deliver it it takes months, then if you need to return anything or query your statement they haven't got a clue.

Sorry Blush

Fimbo · 29/09/2010 14:22

Yes it has left me with a Hmm face, don't be sorry.

I jumped because of the 50% off thing (more fool me!). Should have known better as I have taken up their offers before and the free item has always been terrible quality >

OP posts:
knobbingnowt · 29/09/2010 14:23

yes its driving me nuts, will never order again :(

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