zara mail order - its a bit cack really

[cherylvole]

you order it - very good site etc
BUT they are rather reluctant to do online returns
"Oh its a ot easier to return to store"
so you DRIVE there ( so you might as well just havegone shopping in the first place)
and they credit it but not straight away
you haev to wait two or three days

cack

It's a lot easier for THEM if you return it to the store! Never found their customer service in the shop particularly good or friendly so it doesn't surprise me they are crap for mail order.

they said " ah well we will have to order a courier etc"
balrdy cheek

Ordered last Monday and instore ready to collect this Monday.
Not that impressed as I had to go near the store on Friday and had a look at the stuff I'd ordered! I'll be returning alot of it there and then I think.
3-5 day delivery

Their sizing is so crazy in the coconuts anyway, I know I will end up returning anything I've ever ordered. Nice to have a browse online though, I suppose.

yes very small on bust
and long trousers as all spaniards are long legged