Cycling Event France ( not the étape )

[AnneKipankitoo]

I booked a cycling event in France in June 2023 ( paid by credit card in November 2022)
Unfortunately neither of us has received a confirmation email with the registration number. Does anyone have any ideas what we can do in this situation? Has this happened to you? How did you resolve it or did you just rebook ?

Good news. I found an email address I could contact and they have sent me a copy of the original email with the registration number.