Best Amazon Prime Day deals: Mumsnet favourites

Best Amazon Prime Day deals:
Mumsnet favourites

Shop now

Please or to access all these features

SN children

Here are some suggested organisations that offer expert advice on special needs.

Have any of you ever used Talk tools company?

6 replies

staryeyed · 23/07/2009 15:53

I have bought Ds some speech therapy stuff from the Ireland and uk distributer at the end of June. I still havent received anything. I have called several times and just got through to answer machine and left a message and emailed but noone has got back to me. Has anyone else used them before? Styartibg to worry.

OP posts:
vjg13 · 23/07/2009 16:05

Yes, I bought a book and it was taking weeks despite them taking payment staight away. I sent an email asking when delivery was likely, was given wrong info and eventually they sent me the book free! Was it RE enterprises?

cyberseraphim · 23/07/2009 16:19

How did you pay for it ?

staryeyed · 23/07/2009 16:36

yes re enterprises. I payed by paypal so Im sure I can get the money back but I really want the stuff I bought- I dont know where else to get it.

OP posts:
vjg13 · 23/07/2009 17:00

'talk tools' is from USA so they could be waiting for new stock. I think you will get it in the end.

staryeyed · 23/07/2009 17:20

pretty dire customer services though isnt it!

OP posts:
staryeyed · 28/07/2009 14:17

Finally got through to someone today. Apparently they have lost distribution rights in UK. Really annoyed that none has bothered to call me back so far. She was unsure whether I would receive my order and said that they were trying to get all the orders out but it doesnt sound hopeful to me.

OP posts:
New posts on this thread. Refresh page