I was just wondering this after receiving a letter this morning telling me that DLA is going up. It's four pages long. And that's just for ds1. Tomorrow I will probably get another one for ds2. Does it really take 8 pages to say that DLA payments are going up?
They even send a letter two sides long just to tell you that they are looking at a DLA claim.
So, if your DLA claim is taking a long time to be processed it's because one half of the staff are competing to see who can waste the most paper, while the other half are busy printing the bloomin' things out.