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DLA claim - acknowledgement of receipt?

7 replies

Midlandsmum23 · 31/05/2019 10:50

I sent off my first claim for DLA for 10 year old DS two weeks ago. Does the DWP normally acknowledge receipt of the claim form and how long does it usually take them to do this? If anyone has claimed DLA recently, I would also be interested to know how long it took the DWP to process your claim. Many thanks in advance

OP posts:
vasillisa · 25/06/2019 14:12

Took around 6 weeks here. They sent txt message to me to say rec'd. I always send signed for so I know and can prove they have had it.

floramcdougal · 25/06/2019 14:15

Did you send it signed for? DWP are good at at losing paperwork. If you give them a call they can tell you if it’s been logged into their system

AndMyBirdCanSing · 25/06/2019 14:19

I have always had a text message and a letter to acknowledge receipt, usually within 2-3 weeks. The actual process takes around 6-8 weeks.

Fedupmum88 · 03/07/2019 08:47

Have you heard anything back yet? I applied the week before you. Had a text about 2 weeks after to say they’ve recieved the claim but nothing since then.

Midlandsmum23 · 03/07/2019 09:12

Thank you for all of the replies, so far.
Fedupmum88 I had an acknowledgement of receipt soon after I started this thread, but sadly no other news since then. It's been 7 weeks now, so must be 8 weeks for you. Surely it can't be too much longer. Every day I keep hoping that today will finally be the day the letter arrives, but then it isn't!

OP posts:
Fedupmum88 · 03/07/2019 11:21

@Midlandsmum23 I keep checking my bank as when my eldest got awarded we had the payment first before the letter.

I did try calling last week but gave up after 20 mins on hold that music they use is so annoying! I hope you hear something soon.

KisstheTeapot14 · 03/07/2019 12:24

We got a payment before letter too. They backdate to when claim form recd by them so watch your bank account. Letter came within 2 days after. Good luck.

Don't forget to write to tax credit child credit folk if you get DLA as can have an impact in a good way.

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