Huge thumbs up for the London Eye

[Milge]

For once, an organisation that delivers what it promises. We have just taken dd on the Eye, and telephoned to ask how we could avoid the 30-40 min queue to get on, and whether we could be in a pod with fewer people, as dd freaks out if she is surrounded by lots of people. Sure enough, we were met at the information desk by a member of staff, who took us through the fast track entrance. We had to Queue to board a pod, but only for one length of rope, which took about 5 mins. When we came to board, the guys kept us back until he got another 2 families of 4, and we had a pod with 12 people in, rather than the 28 they were packing in as it was half term week. DD loved it, and I can't believe it went so well. Thank you London Eye for a wonderful trip - hooray for finding a disabled friendly popular attraction!

Thats really good

Glad you all enjoyed it

Very encouraging milge.
Now,have you e amiled or written to tell them?
This sort of feedback is the best way of encouraging companies that these steps really are worth it!

Yes, i dropped them an email this am to thank them.

We also had a good experience there with only having to pay a very low fare for DS and a "carer" goes free. We didn't ask not to queue but it wasn't half term and no prob but definitely would next time.

milge,
when were you there?
we did london eye with our dd too last week and she has cp and the staff were fantastic.....same treatment as you...no queue(and it was over an hour's queue at the time)
we even managed a river boat cruise.....we had a fab time and will definetly be coming down south again...

just seen this chatee, we were there last Saturday - 28th? i think. glad you had a good time too. Ds still goes on about "the massive one wheel" and wants to go on it again so I guess we'll be making a return trip too.