Hi all,
I joined SW in January and had my weight entered. I managed to lose 10.5lbs and everything was going well.
In March I was put into consultation at work and ended up putting the 10.5lbs back on as well as an additional 6lbs.
I've spoken to my consultant as since then I've managed to lose 1 stone 3lbs, but the problem I have is that my weight loss at the scales doesn't reflect this as my starting weight is different.
This means when I hit my stone I didn't get an award as my card didn't show me as having lost that much. My consultant gave me my stone award anyway and said she would speak with her area manager?
That was over a month ago and tbh my consultant hasn't been the best. Can anyone tell me if this can be done or not.
I feel it should be changed given that I stayed with the plan despite gaining all I'd lost an more.
Thanks in advance,
Stacey.