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Furball · 19/03/2009 09:41
you can now choose your topics but then the results show all topics anyway
HelenMumsnet · 19/03/2009 11:14
Oh no - and I was just about to post that we'd fixed it all!
The choose topics thang is working from here: would you mind having another go, furball?
HelenMumsnet · 19/03/2009 11:21
After selecting your topics, are you clicking the Search button right at the bottom - rather than the one halfway down the page?
HelenMumsnet · 19/03/2009 11:41
flowery: are you choosing your topics by clicking on the Choose Topics button (next to the Search All button) within the Find Messages box?
This should then give you a pop-up window within which to select your Topics.
Are you getting that?
HelenMumsnet · 24/03/2009 14:16
Is it still not working for you then, flowerybeanbag?
HelenMumsnet · 24/03/2009 15:06
Oh dear, we're so sorry.
I shall try to find out what's going wrong for you.
BigTech · 24/03/2009 15:35
There are TWO search buttons. One at the bottom of the first blue section named "Find Messages" and one at the bottom of the second blue area named "Find Messages by time".
You cannot use the search button at the bottom of the second blue area "Find Messages by time" when you are trying to search for messages in the first blue area "Find Messages".
Please test and let me know.
HelenMumsnet · 24/03/2009 17:08
flowerybeanbag (and anyone else who's having problems with this): it's becoming clear that the Advanced Search function is not as user-friendly as we'd like it to be.
We've probably got too many buttons/options/pop-up windows going on altogether.
We're going to work on making it more intuitive - without losing any of the nice little twiddly bits that make it useful (when it works).
Please bear with us for a little while longer while we tinker about.
BigTech · 24/03/2009 17:09
I have obviously misunderstood your previous post.
I am in the process of changing the search function so it is easier to understand so hopefully this will work better for you.
Oh, and thank you FelineOkay for your "irresistible" comments.
HelenMumsnet · 25/03/2009 10:35
flowerybeanbag: sorry, we honestly didn't mean to upset you or imply anything about your Search abilities.
We realise Search is not working for you as it used to and that this must be incredibly annoying.
We've been trying to find out what's causing the problem for you (because it's working fine for us at MNHQ) and, in the course of doing so, have realised that we really ought to make Search more user-friendly - NOT because we think you can't cope with it but because we don't think that anyone should have to use something that's not very intuitive.
Your problem with Search is quite specific (and nothing to do with how you're using it) but we do know that other posters do have problems finding their way around all the different functions within it.
So, the plan is to work on making the Search functions more intuitive and, in the course of doing so, try to fix the problem you're having with making the choice of Topics stick.
Hope that's a bit clearer - and sorry for all the confusion.
HelenMumsnet · 01/04/2009 18:48
Hello. Please give it another go - it should be working much better now
HelenMumsnet · 01/04/2009 20:33
Oh dear. It should be working fine in both Classic and Mumsnet New - and does seem to be working fine from this end.
Anybody else having problems?
HelenMumsnet · 01/04/2009 21:43
Hmm, most odd. Does it still not work if you refresh first?
HelenMumsnet · 01/04/2009 21:59
OK, obviously we need to take another look at this. Sorry, folks.
BigTech · 02/04/2009 12:25
Good Afternoon,
I have been looking at your issues with Advanced search and you should now be able to click the button...
Click away
HelenMumsnet · 03/04/2009 19:12
Glad to hear it Furball
EachPeach: it's working from here in Safari but we'll see if we can ask Tech to look again at that on Monday.
GeraldineMumsnet · 10/04/2009 21:16
Hmmm. OK, will flag up with BigTech as soon as possible (but sorry it could be after Easter). So when you click on 'choose topics' you're not getting up another box automatically?
HelenMumsnet · 14/04/2009 10:56
Hello.
MarlaSinger and elvislives: The Choose Topics function is indeed not working in MN Classic (sorry).
BigTech is on the case.
If you desperately need to search by Topic in the meantime, try MN New - which seems to be working fine.
Notquitegrownup: That sounds most odd. How are you searching - by keyword or nickname? or time? And are you in MN New or Classic?
HelenMumsnet · 15/04/2009 14:10
MarlaSinger: BigTech says he's fixed the Choose Topics function in Classic.
Could you have a go, please, and let me know if it's working for you.
HelenMumsnet · 15/04/2009 17:43
Hurrah!
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