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Unable to change email address due to verification sent to old address

3 replies

Pastimperfection · 28/09/2026 11:10

To change the email address it is asking to send verification to old invalid adrenal. Please can you help

OP posts:
Yetone · 28/09/2026 11:14

I had this sometime ago. BT just decided to cancel my email address and I had a nightmare. Hours of work. I just re registered as a different user with a different email address.

handmademitlove · 28/09/2026 11:16

I emailed HQ and they were able to use different verification to change it.

Pastimperfection · 28/09/2026 14:59

how long do you usually wait for an email reply. I have a horrible feeling they might have replied to my old email

OP posts:
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