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NoCommentingFromNowOn · 13/08/2026 00:28
Just sort it out please.
I don’t know any website as badly run as this one.
You deserve to lose all your advertisers and lose the website.
BeckyAMumsnet · 13/08/2026 10:28
Hello all. It’s completely fair to criticise how we’ve handled this. But repeat registration is a problem for every open platform. Banning an account removes the account, not the person behind it, and email addresses, devices, etc, can all be changed or disguised. We're not making excuses, it’s the problem we need to solve, and we’re looking at what more we can do without making it harder for genuine users to join and post.
Some of the troll's comments may echo criticisms people already have of MNHQ and familiar grievances are for sure a useful way to attract sympathy. A fair criticism doesn’t become unfair because a troll repeats it but the troll doesn’t become admirable because of it either, so please don't give them the attention they're after.
By all means criticise MNHQ @NoCommentingFromNowOn but your repeated personal attacks and insults towards individual members of staff across several threads now don’t make that criticism more persuasive.
BeckyAMumsnet · 13/08/2026 11:37
spokenorchid · 13/08/2026 11:01
@BeckyAMumsnet what's happened this time?
Something to do with GIFs, I'm guessing? Can you disable GIFs? There's one poster in particular who used to splash them all over every stupid post she made although I don't think I've seen her for a while so hopefully you banned them.
Could you maybe post a new thread to explain what's happened, what Mumsnet did wrong and how it's going to be resolved in future? I can't be the only one who is in the dark here.
Hello @spokenorchid we're being trolled overnight and yes they were finding risqué GIFs to add some...colour...to their posts. We've since placed tighter restrictions on the GIF content.
@MyThreeWords thank you - the deleted posts were the troll in question, though. We do have paid moderators. Nightwatchers are not expected to moderate the site or have set hours. If they happen to be using Mumsnet and spot something concerning, they can temporarily hide the content and suspend the account’s ability to post until a moderator reviews it. It’s an entirely voluntary extra layer of support, and we’re enormously grateful for the help they give us.
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