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Original poster

mumsnet keeps freezing

3 replies

IwantToRetire · 15/03/2026 19:11

Is anyone else having this problem.

For the past 3 days when I go to mumsnet and for instance start by looking at notifications, everything is fine.

Then when I see that a thread has quite few new posts so i think I will go and have a look, links are not longer clickable, and then I get a message saying web site is slowing down my browser.

This is not happening on any other web site I visit.

Is anyone else having this problem.

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MNHQ

KellyMumsnet · 16/03/2026 09:27

Morning @IwantToRetire. Thanks for getting in touch about this. We are aware of this issue and that it's something that has been going on for some time. We do appreciate everyone's frustration about it.

We're still running tests to work out exactly what's causing it and how we can fix it. If you notice that you have a video ad popping up when the site slows or crashes, please close the video player. It doesn't seem to be the case with everyone but that is helping for some people. As soon as we have any more information, we will update everyone on Site Stuff.

MNHQ

BeckyAMumsnet · 04/04/2026 17:03

Hello @IwantToRetire that’s typically a browser issue (often ads/scripts hanging). Trying a private window usually helps narrow it down. Let us know if that makes a difference.

MNHQ

BeckyAMumsnet · 07/04/2026 15:13

Hi everyone, thanks so much to those who’ve reported the freezing. We know how annoying it is, and we’re really sorry it’s happening at all.

We’re digging into it now and trying to pin down exactly what’s causing it. The bits you’ve shared so far have been really helpful.

If you can, it would really help us if you could say what you were doing just before it froze. It looks like it might be linked to an ad loading, so if you happen to notice anything about the ad (what it was, where it showed up, screenshots if you caught it), that’s especially useful, but we know that’s not always easy.

Thanks for sticking with us while we sort it.

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