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Page freeze

54 replies

SamphiretheTervosaur · 26/09/2025 13:50

Chrome PC

It's becoming a regular occurence now. Wait or leave page

Started to happen when you made the colour changes

Between the 2 I might have to go elsewhere for a few more months. The headache I get isn't worth it!

OP posts:
limetrees32 · 03/10/2025 07:59

Not freezing for me at the moment.
Last night it was freezing as I scrolled through a thread .
It seemed that when I got to an advert ( not at the side of the thread but mid thread) there would be a screen sized white blank and then the whole thing would freeze.
I couldn't go back or to any other pages and would have to exit the site.

MrsPerfectlyFine · 04/10/2025 21:33

Another glitchy one here….delay when typing posts/replies, very slow to load, pages not loading properly. Headache inducing to use it. Absolutely terrible and really disappointing. Not enjoyable and I’ve hardly used it in the last week or so, despite needing to look at threads for advice. Really disappointing and worse since the changes.

NeverCouldGetTheHangOfThursdays · 05/10/2025 16:39

Just froze on me AGAIN.

Chrome on laptop, fairly short thread of 3 pages in AIBU.

It's been a regular occurrence for months now, before the recent colour changes etc, and I'm really fed up with it.

No issues on ANY other site.

I've already deleted the app from my phone because every time I used it my phone overheated and the screen went dark. I thought my phone was dying until I read a thread in here about others having the same issue.

Please sort it out!

LittleGreenDragons · 05/10/2025 16:51

I've been having this problem for at least a week as well. It doesn't matter if it's a long thread or just the opening post. Doesn't matter which board. Doesn't matter if it was on a different tab or not. The only thing that is consistent is that it is Mumsnet as it doesn't happen on any other website. Even Boots website is quicker!!

Android and Opera.

JoMumsnet · 05/10/2025 16:55

Hi all, we're so sorry that some of you are still experiencing this issue - we can see how frustrating it must be. Has anyone noticed any particular adverts that are cropping up when the page freezes?

JewelleryCat · 05/10/2025 17:01

It could be any advert for me. I tried a couple of days ago and it was the same with the freezing so I gave up and came back to the app

DelphiniumBlue · 05/10/2025 17:09

MN is now practically unusable on my iPhone. I stopped using the App because it was so clunky, but now it’s useless on Chrome as well. I can’t be using different search engines for different sites. The ads freeze everything after about 30 seconds. Hopeless. Am having to find other entertainment now.

NeverCouldGetTheHangOfThursdays · 05/10/2025 17:28

@JoMumsnet it could be any ad. As irritating as the constantly moving ones are (especially the little video pop up thingy that appears randomly in the bottom left of my screen) I actually manage to ignore them a lot of the time and so the ad content doesn't register with me.

Levriers · 08/10/2025 12:58

Same issues here although doesn’t seem related to adverts. iPad safari latest version. Desk top. I select a thread & blank white page. Sometimes it will spring into life after 30 seconds or so. I’m trying the app but I hate the app. The site is becoming unusable again

limetrees32 · 08/10/2025 15:28

Still an issue on my. Android phone.
Seems to be worse in the evening.

TheWeeDonkeyFella · 08/10/2025 17:45

I've come to Site Stuff to check if it was just me, but clearly not. Several threads, blank white pages, page freezing, won't refresh, have to come out altogether. Chrome on Android phone.

limetrees32 · 08/10/2025 20:05

Good description wee donkey.
I wonder why it can't be fixed.

FedUpWithDilemmas · 08/10/2025 20:48

LilyMumsnet · 26/09/2025 15:44

Hello

Sorry to hear you're having issues with pages freezing. Can you give us some further information - is this happening on long threads? Or any thread/area of the site in particular? Are there any adverts on screen when it freezes? Any screenshots provided will be a big help.

@AutumnyCrow could you please confirm the device and browser you're using to access the site?

I can help. It happens ALL.THE.TIME. as usual, it's on the iPad where the problems are. As always. No change there.

Still, i only find myself back on here out loud habit and it sends be away again.

JJZ · 08/10/2025 23:52

Bladderpool · 26/09/2025 16:05

Every time someone reports an issue you come back with this stock response. Your site is a horrible, glitchy mess. Maybe spend some money from the billions of (usually inappropriate) advert revenue to get it working properly.

This.

Also, my phone is running really hot and the battery haemorrhages power at a rate of knots since we’ve had those video ads at the top of the screen. I’m afraid to say this means I have used MN A LOT less because I can’t afford to let my battery drain so fast. I don’t even use it for 30 minutes a day now when a few weeks ago it was at least 2+ hours a day.

RNApolymerase · 09/10/2025 07:58

I've come on here to see if it was just me. Chrome, on laptop, get "page unresponsive" pop up. Yesterday, any and all threads.

limetrees32 · 09/10/2025 08:34

It's just occurred to me that MN isn't rushing to solve this issue because they know it's the adverts and they want us ti subscribe to the "no adverts" option .

Bettyandthebunion · 09/10/2025 08:58

limetrees32 · 09/10/2025 08:34

It's just occurred to me that MN isn't rushing to solve this issue because they know it's the adverts and they want us ti subscribe to the "no adverts" option .

I think I have to agree and why all these ridiculous responses from them to screen record when they could see exactly what’s happening on their own mobiles/devices.

That bloody advert at the top of the screen that as a matter of course now needs constant closing… the site reminds me of the early 2000s, clunky and unusable.

whereonthestair · 09/10/2025 11:21

Mine is on an iPad. I can usually read about 4 maybe 5 posts then it just goes white no text. No posts. No adverts. Nothing. Then I give up. I have no idea how long threads are… I can’t read them.

PandoraSocks · 09/10/2025 13:50

TheWeeDonkeyFella · 08/10/2025 17:45

I've come to Site Stuff to check if it was just me, but clearly not. Several threads, blank white pages, page freezing, won't refresh, have to come out altogether. Chrome on Android phone.

Same here. Have to use Duck Duck Go to use MN now.

limetrees32 · 09/10/2025 17:29

@JoMumsnet and @LilyMumsnet is there any progress to report on this?
Are you waiting for more details from posters?
I can't pinpoint which ads proceed the blank white page as it happens so fast.
And I pay no attention to the adverts.
And of course it's anyone's guess ( unless you have more info)., whether it is the adds causing the problem.

MissingTrees · 09/10/2025 18:05

Mine is on my laptop, using Chrome, page unresponsive. It happens on all and any threads I pick from Active, it's been happening for days.

I didn't bother to report it, because I know from experience nothing is ever done about these issues, but I saw the thread so thought I'd add my voice.

AutumnyCrow · 09/10/2025 19:03

PandoraSocks · 09/10/2025 13:50

Same here. Have to use Duck Duck Go to use MN now.

Edited

Same.

It’s simple to download the DuckDuckGo app, and I only need to use it for MN, interestingly.

NeverCouldGetTheHangOfThursdays · 22/10/2025 17:14

Just dropping in to report that I'm still getting issues. Any progress being made on fixing it @JoMumsnet and @LilyMumsnet? It's incredibly tiresome.

dontcallmelen · 22/10/2025 17:48

whereonthestair · 09/10/2025 11:21

Mine is on an iPad. I can usually read about 4 maybe 5 posts then it just goes white no text. No posts. No adverts. Nothing. Then I give up. I have no idea how long threads are… I can’t read them.

Exactly what happens for me, last few days it’s been really awful again it’s taken me over five minutes to type this out &as what I type each letter takes an age before it appears it’s incredibly frustrating

Levriers · 23/10/2025 08:26

Same issues here. Blanket white pages, not refreshing, freezing. I have actually started using DuckDuckGo which is better but still not working normally like other pages