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Adverts causing crashes and freezes

1 reply

PokerFriedDips · 01/02/2025 07:41

Some of the banner ads at the top of the page when using chrome on an Android (specifications in one of the images below) are causing regular freezes which crash chrome.

The page is fine when it first opens because the ad hasn't loaded yet, then once the ad has loaded the screen freezes and you can only escape by shutting down chrome and restarting.

I have started taking screenshots of the Ads that cause this in case its a specific feature of those particular adverts because it doesn't happen every time. Will add further images to this thread as long as it continues

Tagging
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@LilyMumsnet

@DawnMumsnet

@BeckyAMumsnet
hoping to attract some attention!

Adverts causing crashes and freezes
Adverts causing crashes and freezes
Adverts causing crashes and freezes
Adverts causing crashes and freezes
Adverts causing crashes and freezes

BeckyAMumsnet · 01/02/2025 16:30

Hello @PokerFriedDips thank you for the screenshots - these are very helpful. We're sorry for the annoyance - we'll look into this now.

For the time being, please try clearing your cache: Settings > Apps > Chrome > Storage & Cache > Clear Cache and optionally Clear Data.

Watch this thread for updates

Tap "Watch" to get all the latest updates

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