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Original poster

Fake pop up (SecureVault scam)

2 replies

EmotionalSupportBiscuit · 22/11/2024 11:23

Hi @MNHQ

This pop up appeared today, it’s a fake warning which is a known ‘tech support’ scam.

I don’t know which thread I was on as I closed everything down quickly to research it.

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MNHQ

JoMumsnet · 22/11/2024 12:57

Thanks for letting us know about this pop-up. It looks like you're on the mobile site, is that right? We're checking things out now but if you see it again please let us know, and if possible tell us which thread it's appearing on.

Thanks in advance.

MNHQ

BeckyAMumsnet · 26/11/2024 13:15

Hi @EmotionalSupportBiscuit thanks for your patience.

We’ve looked into this now and have updated our systems to better detect and block these kinds of scams. Unfortunately, these groups are very active across the internet and constantly change their tactics to avoid being caught, especially around this time of year.

Over the weekend, we noticed a high number of attempts being blocked, showing that our systems are catching most of these scams, but we’re staying alert to catch any new tricks they try. Thanks so much for alerting us.

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