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Mobile difficulties

2 replies

Greydogs123 · 18/10/2024 15:31

When I'm trying to view Mumsnet on my mobile phone the page is taking ages to load and I can't scroll the page until the adverts have fully loaded. I then have to be very careful not to click or scroll on a new page before the adverts fully loaded otherwise it freezes and I, either, have to wait several minutes for it to release or close the internet tab altogether and then reload Mumsnet. Any ideas why this is happening? It's been doing it for a few weeks now.

LilyMumsnet · 18/10/2024 16:17

Hi OP

This sounds really frustrating.
What mobile phone are you using, and what browser you accessing Mumsnet via?

LilyMumsnet · 24/10/2024 11:49

Hi @Greydogs123

A lot of slow loading is caused by a browser storing older versions of a webpage, and a cache clean can solve it.

Can you follow these instructions to clear your cache? https://support.apple.com/en-gb/105082

Clear the history, cache and cookies from Safari on your iPhone, iPad or iPod touch – Apple Support (UK)

Find out how to delete your history, cookies and cache in Settings.

https://support.apple.com/en-gb/105082

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