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Bookmarks not working

3 replies

SacreBlue · 24/09/2024 07:34

As per title.

I’m clicking on threads I know I’ve bookmarked but getting taken to opening post not the bookmarked one.

Have tried clearing cookies and signing in again but still happening (safari on iph) only noticed it yesterday after not being on for a few days.

(aka I haven’t searched for another thread on this because it’s half seven & I’m feeling grumpy 😂)

BeckyAMumsnet · 24/09/2024 11:41

Hi everyone, we're taking a look into this now. Thanks for letting us know. If you're experiencing the same issue as the OP, it will help to see if you're using the app, mobile or desktop, and what device and browser you're on when the issue occurs.

Screen recordings are also very helpful (and can be sent to contactus@mumsnet.com if you'd prefer not to post here).

Also, is this happening with all your bookmarked threads or just some? If it's just some, please share the links.

Thanks, everyone and we're sorry for the inconvenience in the meantime.

BeckyAMumsnet · 25/09/2024 10:13

Good morning, everyone. Thanks for the info and your patience! We managed to replicate the issue and it should be all fixed now but do let us know if you experience further problems with your bookmarks.

LilyMumsnet · 26/09/2024 12:28

Hello!

If there are any lingering issues, it's worth clearing your cache on Mumsnet just to refresh things. Can you give this a go?

Watch this thread for updates

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