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Original poster

Sanisbury's ad

8 replies

MabelMaybe · 18/01/2024 13:06

Anyone else getting a Sainsbury's add that covers the whole page? It says to scroll down to see content but the content is scrolling behind the advert and I can't get past it. Very frustrating.

OP is https://www.mumsnet.com/talk/am_i_being_unreasonable/4898404-charity-shop-prices, using Firefox.

Sanisbury's ad
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MNHQ

LilyMumsnet · 18/01/2024 13:12

Hi @MabelMaybe

Thanks for letting us know.
We're aware of this and we're looking into it.

Can we ask - are you on a tablet or phone?

MNHQ

JoMumsnet · 19/01/2024 11:16

Thanks, everyone. We're still looking into this and will be back with an update as soon as we can.

MNHQ

JoMumsnet · 19/01/2024 14:30

Hi again - we've managed to track and block these ads by now but please let us know if they're still cropping up.

Thank you.

MNHQ

LilyMumsnet · 19/01/2024 18:06

Thanks all - we'll take another look. If you can, could you click the advert and send us the URL it takes you to? We just need to see if the link has changed.

MNHQ

HebeMumsnet · 22/01/2024 11:03

Thanks for all your help with sending through info on this, everyone. We're still looking into it but hope to have it sorted soon. You could in the meantime try clearing your cookies and cached images, if they still appear, should only display a few times before no longer targeting you.

We'll be back as soon as there's an update.

MNHQ

LilyMumsnet · 23/01/2024 16:52

Theteapotsbrokenspout · 23/01/2024 14:15

Happening to me today, not happened previously - Safari on iPad.

Can we just double check that you've tried clearing your cache?

MNHQ

LilyMumsnet · 24/01/2024 16:09

Hi all,

You shouldn't see this advert anymore. We have blocked all variations, but please let us know if something doesn't look right.

MNHQ

LilyMumsnet · 24/01/2024 17:37

Thanks all.

Sorry about that - we thought we had successfully blocked it. We are in the process of blocking it permanently but we don't have a time frame- it's not an isolated advert (which would make it quite simple). It's coming through in different ways. We'll post an update as soon as we have one.

Watch this thread for updates

Tap "Watch" to get all the latest updates

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