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Your account is on cooldown

2 replies

Decideforme · 18/11/2023 21:56

Is it a new feature to limit posting? What are the rules?

BeckyAMumsnet · 20/11/2023 09:56

Hello @Decideforme sorry for the delay in responding to your question. We introduced the cooldown recently as part of several measures to help prevent spam. We don't like to discuss the details of limits, etc. as this would allow said spammers to circumvent it. Our aim is to get the balance right so it will stop spam but not negatively impact genuine MNers and it may require some further tweaks if lots of people are being impacted. Your feedback is, as always, very much appreciated.

MattTech · 25/01/2025 23:00

Hi all...

We introduced this in late 2023 after a spate of spam attacks on the site. We have adjusted the threshold a few times since then - but not within the last 9 months.

We don't discuss what the thresholds are, or the timeout period, because that would allow spammers to circumvent the protections.

We don't apply this rule only to first time posters, or newly created accounts, because, again, we have had instances where spammers have used aged accounts registered for a period time before they start spamming.

With that being said, we could probably adjust it slightly to help with the closing of threads.

We certainly don't want you to stop using Mumsnet in the way you are used to! And it shouldn't be something that genuine posters need to worry about. If you see it during regular use, please let us know so that we can make further tweaks to the thresholds.

Thanks

Matt

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