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Android app draining phone

2 replies

Plankingplanks · 24/10/2023 18:17

Hello

Huawei Pro 30. Newest version of the app. Latest operating system. Tried deleting and reinstalling. Tried forcing a stop. Tried restarting the phone. It is draining the hell out of my battery, taking up more battery than anything else and I've hardly been on MN.

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LivMumsnet · 26/10/2023 13:19

So sorry for the late response to your query @Plankingplanks - we've flagged this up here at MNHQ and someone is taking a look now.

MNHQ

HebeMumsnet · 30/10/2023 12:42

Hi again @Plankingplanks.

Could we ask when this started happening and if you've had any software updates on your device recently?

Also, if you could take a look at your battery settings, if you can see a breakdown of which apps are using your battery, could you send us a screenshot of it?

Thank you!

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