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BestIsWest · 23/10/2023 16:56
Adverts with sound seem to have started up again. I posted (and helped with some investigation) on a previous thread but that thread has been hidden for some reason. Can you take a look please. Screenshot of offending ad attached. Thanks.
JoMumsnet · 24/10/2023 11:17
Hi @BestIsWest - thanks for letting us know about this ad and for providing the screenshot. Have you seen a few of these lately or is it just this one?
We've located the thread in question but haven't seen this ad yet - if it crops up again could you please provide us with the click-through URL? That will help us to track it down. If you can also let us know the device and browser you're using, that would be great.
By the way, it looks like the old thread was hidden as there was a troll causing trouble on it. We've unhidden it now but we'll be responding on this thread.
HebeMumsnet · 30/10/2023 09:23
Thank you to everyone who's sent links to these ads. We'll pass on that information and get those sorted.
Just to clarify, if you are seeing these ads, if you could click on them and then send us the url, plus let us know which thread you were on when you saw it and the device and browser you are using, that will help us to track them down and deal with them more quickly. Thanks!
HebeMumsnet · 30/10/2023 12:12
A bit of an update, too. It seems that this is a problem largely for tablet users, and we're working on a solution to that right now. It may not be immediate but you shouldn't find it's a problem long term.
Anyone not on a tablet, please do keep sending us those URLs and other details.
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