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Photo upload from mobile

3 replies

QuantumWeatherButterfly · 10/12/2022 20:19

Hi - I mostly use Mumsnet from my phone and for a while now, when I try to upload a photo, it opens my camera roll with my oldest photo first rather than the newest. I have 15 years worth of photos in my camera roll, way too many to scroll through, so effectively it means I can't post photos from the app. I'm on a craft thread where sharing photos of our projects is integral so I really feel I'm missing out due to this bug.

I tried taking a photo in the app rather than loading the image from the camera roll but that didn't work either. I know that others on the thread have the same issue so I know it isn't just me.

Is this already on your radar, and if not, please can you look at fixing it?

LivMumsnet · 11/12/2022 16:56

Hi there, @QuantumWeatherButterfly, and apologies for the late response. We'll ask our Tech team to take a look at this but first would you please let us know which device and browser you're using to access the site?

Thanks. We'll wait to hear from you.

YetAnotherBeckyMumsnet · 12/12/2022 09:32

Hello @QuantumWeatherButterfly and @ApolloandDaphne thanks for posting. This is happening for some users of the iOS app - it's definitely on our radar and we're working on a fix. In the meantime, photo uploads should work as expected on desktop and mobile. We're sorry for the inconvenience - we know it's a pain.

LilyMumsnet · 05/01/2023 10:11

Hi all

A long awaited update - this is now fixed! 👏Please let us know if you have any further issues.

Watch this thread for updates

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