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Why is Active starting to automatically refresh?

3 replies

Somanysocks · 22/11/2022 18:20

This problem was addressed ages ago when Mumsnet went through the update and people complained.

I've noticed that now when I come out of a thread the one I noticed below that I would have looked at has disappeared to somewhere else.

MNHQ why is it refreshing automatically again, it's very annoying?

LilyMumsnet · 22/11/2022 18:24

Hi OP

Can we just check what browser and device you're using to access the site?

HebeMumsnet · 23/11/2022 13:09

Hi @Somanysocks We've found a Samsung Galaxy here and given this a go and we've not been able to replicate that problem.

Can we just check, when you come out of a thread, how are you doing that? If you just hit the 'back' arrow, you should end up exactly where you were, looking at the same list. But if you click 'Active' or similar the list will refresh. So it could be that?

If you are hitting the back arrow, and it's still refreshing the list, could you possibly take a screen video of what's happening and send it in? If we can see that we might be able to work out what's causing this.

Thanks! Flowers

JoMumsnet · 26/11/2022 12:42

Hi again @Somanysocks - thanks very much for posting these screenshots. We'll look into this for you and will be back with an update as soon as we can.

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